Push FAQ


•  How old do I have to be to order from Push?

Per California cannabis regulations, you must be 21+ with a valid, physical government issued ID or 18+ with a valid, physical government issued ID and a California issued medical cannabis recommendation to place an order.

•  What is the delivery minimum?

The minimum order for delivery in our primary delivery zones is $40 before taxes.

The exception to this would be in the Malibu area where the minimum is $100 before taxes. We consider Malibu any address north and east of the intersection of PCH & Topanga Canyon Blvd.

•  Where can I receive my delivery?

We deliver to residential addresses, hotels, and places of work. We will not meet you at the SM Pier, Starbucks or just on the street. If our driver arrives and it is obvious that you are not at an accepted delivery location your order will be canceled.

Please note we are delivery only. We cannot offer the option to pick up your order.

•  Is tip included in my total?

Tips are not included in any order totals. Tips are however greatly appreciated by all staff!

•  How soon will my order arrive?

We quote 60-90 minutes for deliveries in our primary delivery zones. However it is possible that your order might arrive more quickly than this. We ask that you are available to receive your order when you place it. If you need to schedule a specific time of day to receive your order we can accommodate that. In this instance please contact us at 310-359-2221

•  Where is my driver?

Once your driver is directly on their way to you, you will receive a text message containing a tracking link that you can use to follow your driver's progress.

•  Can someone else receive my delivery for me?

Someone else will not be able to receive your delivery. Due to California Cannabis regulations all deliveries must be received by the person who placed the order. The delivery driver will check your ID upon arrival. If you do not have your physical ID to show your driver they will have to cancel your order.

•  Can I place an order if I'm visiting from out of state/country?

Yes, but you must have a valid, government-issued photo ID or passport proving you are 21+. We cannot accept any medical patients without a valid medical cannabis card issued in California.

•  What if I received a defective product or am missing an item in my order?

We will make it right! In the instance you purchased a defective product please call us at 310-359-2221 to iniate a return or exchange.

Please keep in mind we do not exchange or accept returns of items simply because you didn't like them.


•  First time customer promotion, $100 rewards

The $100 store credit you received upon sign up, can be used $20 at a time for 5 future orders. Please note your total after applying a $20 discount must still meet our $40 minimum pre-tax.

•  Can I use more than one coupon code per order?

Unfortunately it is not possible to combine or stack coupon and promo codes.

•  Can $20 coupons be applied to items On-Sale?

Yes, coupons can be applied to your order containing items On-Sale.

•  How do I refer a friend, and claim the referral bonus?

If you'd like to refer a friend (which we really appreciate :) just give your username or email you used to create your account to the friend you?re referring. They?ll need to enter it as they create their account. If you have any trouble with this process don?t hesitate to contact us at 310-359-2221.

Payment Help

•  How can I pay?

We accept cash, card (debit/credit), and venmo. Please note, for first time customers there is a $150 limit on debit/credit transactions.

•  Is there a charge for delivery?

There is no fee for delivery ever!

•   Does Push Delivery charge tax?

Yes we do. As a licensed cannabis business in California we are required to collect state cannabis excise tax, city cannabis tax, and sales tax on all purchases.

Believe us when we say we hate talking about taxes as much as you hate paying them. However, we want things to be clear and for you to understand how we collect taxes on purchases through our business.

As stated above we are required to charge 3 separate taxes upon purchase

1. State Cannabis Excise Tax - 15%

2. City Cannabis Tax - 6-10% (Depending on your delivery location)

3. Sales Tax - 9.5-10.25% (Depending on your delivery location)

For example on a $100 pre-tax purchase will calculate as follows:

$100 sub-total
$15 Excise tax (15% of sub-total)
$8.05 City Tax of 7% (this applies to sub-total+excise tax)
$11.50 Sales Tax of 10% (this applies to sub-total+excise tax)


$134.55 TOTAL

If you'd like more information on how we charge taxes, you can follow this link